New safety operational procedures in place to protect customers and colleagues.
Following the government announcement on 1st May, Telfords will reopen its branches in Portlaoise & Mountrath from Monday 18th May.
The branches will reopen with normal opening hours as follows:
- Trade & Yard – 8am-6pm
- DIY – 9am-6pm
- Electrical – 9.30am-6pm
- 8.30am-6pm (closed for lunch 1pm–2pm)
Customers are being encouraged where possible to pre-order with their local branch via phone or email and we will do our best to have orders ready when you arrive for collection.
All Telfords staff have undergone training on the new protocols which include hygiene, delivery procedures, social distancing and footfall management.
To ensure consistent high levels of compliance with these new procedures, all colleagues have completed an online certification course before returning to their local branch.
Customers arriving to their local branch can expect the following changes:
- Hand sanitising units at the main entrance of each branch which will offer hand sanitising gel. All
customers will be required to sanitise their hands, on arrival
• Perspex screens have been erected at all counters to protect customers and colleagues
• Updated signage reminding customers and colleagues of the new safety protocols have been
implemented in each branch. This includes clear two metre markings outside each branch to allow
for social distance queuing
• Capacity in branch will be restricted to allow for social distancing and customers will be asked to
limit their time in branch where possible
• Daily cleaning schedules have been increased to ensure rigorous cleaning in key touchpoints
throughout the branches
• Designated collection points have been created for orders which have been placed online or via
• Pre-booked time slots for deliveries into branches to manage capacity
TELFORDS CONTACT DETAILS:
- Portlaoise 057 86 72700
- Mountrath: 057 87 32208
- Email: firstname.lastname@example.org
SEE ALSO – Check out the Telfords website here