Portlaoise based IT company NetSupport has achieved AIBF Business All-Star Accreditation for a third successive year.
NetSupport take the stress and pain out of their clients’ business technology by essentially running their clients IT department – allowing them to focus on their core business.
The Laois company focuses on businesses with 2 – 150 staff that wish to implement a new technology solution, review an existing IT system, or simply require on-going IT support.
NetSupport have achieved Business All-Star Accreditation for a third successive year in recognition of their conduct in the areas of trust, commitment, performance and customer-centricity.
Business All-Star Accreditation is an independently verified standard mark for indigenous businesses, based on rigorous selection criteria.
The Accreditation is overseen by the prestigious All-Ireland Business Foundation, whose adjudication panel is chaired by Dr Briga Hynes of the University of Limerick and Kieran Ring, CEO of the Global Institute of Logistics.
Reacting to the announcement, NetSupport Managing Director Dave Devery said: “We are so pleased to announce that NetSupport has achieved AIBF Business All-Star Accreditation for a third successive year.
“This prestigious accolade comes in recognition of our conduct in the areas of trust, commitment, performance and customer centricity and we couldn’t be prouder.
“The fact that this is our third Business All-Star Accreditation shows that we are committed to continuously improving our service for our customers.”
Deputy Chair on the Adjudication Board Kieran Ring, said in support of the announcement: “NetSupport has achieved AIBF Business All-Star Accreditation for a third successive year.
“We wish to recognise NetSupport’s conduct in the areas of trust, commitment, performance and customer-centricity. NetSupport is hereby included in the AIBF Register Of Irish Business Excellence.”
Managing Director of the All-Ireland Business Foundation Kapil Khanna said the accreditation, which is now held by over 500 firms, is needed by the thousands of small and medium businesses which operate to their own standards but have nothing to measure them by.
He said: “We evaluate a company’s background, trustworthiness and performance, and we speak to customers, employees and vendors.
“We also anonymously approach the company as a customer and report back on the experience.
“The business goes through at least two interviews and is scored on every part of the process against set metrics.”
The All-Ireland Business Foundation (AIBF) is an autonomous national accreditation body tasked with enterprise development and the promotion of Best-in-Class in Irish business.