Home Jobs JOB VACANCY: Nostra looking to hire IT Support Engineers for roles based...

JOB VACANCY: Nostra looking to hire IT Support Engineers for roles based in Laois

IT company Nostra – who have clients in Ireland, UK, Benelux, South Africa and America and whose CEO is Kevin O’Loughlin from Rosenallis – are seeking to hire a number of suitable candidates for new roles to be based in Mountmellick.

IT Support Engineer

  • Various Levels
  • Team Lead + Level 1, 2 and 3 roles available
  • Location: Laois

Responsibilities

  • Work on shared services team delivering support to a number of customers in a variety of industries
  • Deliver support on issues of varying complexity
  • Deal directly with customers on problem issues only escalating back into the business when required
  • Drive to understand complex and ambiguous environments, simplifying and provoding clarity through work delivered
  • Where required co-ordinate with 3rd parties to deliver outcomes
  • Act as a customer advocate
  • Identification of improvement projects, relaying recommendations to accounts manager
  • Understand all compliance requirements and keeping of appropriate records to ensure these requirements are met
  • Be cognisant of operational security identifying changes to reduce risk along the way

Requirements

  • Industry Accreditation
  • Previous experience working in the IT industry
  • Proven experience of delivering technical support on varied systems

Preferred Experience/Skills

  • Experience working with and supporting HP switches
  • Experience working with and supporting Sonicwall Firewalls
  • HP Server Hardware support
  • Hyper-V Server clustering knowledge

To Apply

Apply to  Careers@nostra.ie (Reference: Laois2019)                                                                                                                                                                                          SEE ALSO – Laois business man bringing jobs to his home county as his global IT business continues to grow

SEE ALSO – Check out the dedicated jobs section on LaoisToday