St Canice’s Credit Union which has branches in Durrow, Rathdowney and Mountrath has put measures in place to continue to serve the community through the Coronavirus crisis.
Social distancing and hand sanitising measures have been put in place in all branches.
Claire Lawton CEO of St Canice’s CU said “our key message is for members to try to avoid coming into a branch if they can, most transactions can be carried out over the phone or online and we encourage people to sign up to online banking via our website”
Online banking is the easiest waty to ensure you have access to your savings without calling to any of the branches.
Members who have registered for cuonline and online banking can:
- Transfer money online
- Pay bills
- Setup payees and internal transfers
- Apply for a loan
- Calculate loan repayments
To register for cuonline and account service visit www.stcanicescu.ie.
Claire paid homage to all staff in the credit union who were remaining calm under pressure, especially those at the frontline, who are continuing to deliver an excellent service in these trying times.
This sentiment was echoed throughout the credit union community and on their social media and the credit union would like to thank the public for their goodwill and support.
Staff would like to thank everyone in the community who has sent them well wishes and given them the big thumbs up via social media this week.
All your comments have been shared with the credit union staff and it really gave everyone a morale boost to feel the love on-line.
The credit union have given priority hours to members over the age of 65 and those who may be more vulnerable at this time on Thursday and Friday mornings between 9.45am and 10.45am.
While older members are welcome to come in if they cannot carry out their business over the phone or online at any time, those times are the priority times.
It is at times like this when having a friendly face to greet you, albeit from a safe distance, can make the world of difference to someone feeling anxious and that is what makes a credit union different. Together we are stronger and for as long as the credit union can, it will continue to serve members on the phone, online and at a safe distance on a face to face basis.
CEO Claire stated “credit unions around the world are guided by operating principles, that contain values.
“It is a time to guide decisions based on values”. She reiterated the message that the credit union will work with every one of their members who may face financial difficulty as a result of the Corona Virus crisis and would ask those who need to talk to them should email them firstname.lastname@example.org or phone them on 056 -7722042.
They are experiencing a high volume of phone and email traffic and thank members for their patience at this difficult time for all.