Home News Business ‘Trust staff to deliver’, says former Paypal boss

‘Trust staff to deliver’, says former Paypal boss

Cllr Aisling Moran, Minister for Justice Charlie Flanagan TD; Cathaoirleach of Laois County Council Willie Aird; Bernie Everard, CEO Laois Chamber and Louise Phelan, Deputy CEO Phelan Energy Group at the official launch of the Laois Chamber of Commerce in The Heritage, Killenard. Photo: Alf Harvey

Former Paypal boss, Laois woman Louise Phelan, says that companies must trust their employees to deliver results – and not insist on seeing them every day.

Speaking at the official launch of Laois Chamber of Commerce last week and referencing the 12,000 people who leave the county to work every day, she said that the mindset must continue to change to allow people work from home when it’s suitable.

“12,000 people are leaving Laois every single day for work.

“That is not sustainable and we as CEOs of companies have got to make a difference and change that.

“The reality is we want to bring people back to the county and to make sure they are engaging with their family, friends and above all their community.

“When we put the business (Paypal) in Dundalk our performances for our teams and our people in Dundalk were 20 to 30 percent higher than they were in Dublin.

“Their productivity was higher because they weren’t commuting hours to work every day.

“Commuting is soulless because the reality is we as CEOs have to trust our people to deliver outputs not to show face.

“We don’t need to see our people every single day. The world is not going to work like that anymore. We’ve got to let our people work in their communities with their families and also deliver to the company wherever they are.”

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